SHIPPING AND RETURNS.
We ship all over the world. To put your mind at ease, we provide all packages with a tracking number.
Once you place your order, you will receive a confirmation email to the email address you provide upon checkout.
DIAPASON offers free shipping within Europe.
By default, International orders are shipped via DHL Small Packet mail service, with tracking. Additional import, customs, and sales taxes may be added separately in accordance with your state or country's specific requirements. Please note we are not responsible for lost untracked packages due to mishandling by shipping agents worldwide.
Please allow 1-3 extra days for order packing and fulfillment.
In order to return a Diapason, the following conditions must be met:
The return must be effected within 14 days of the delivery date.
The Diapason must be in its original, unused, and unaltered condition.
The Diapason must be returned with the intact, unopened “Returns only if sealed” badge and packaging.